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Problem Note 59185: When SAS® High-Performance Risk is upgraded, opening a cube results in "An error occurred on the system, please contact the system administrator"

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During an upgrade, when SAS High-Performance Risk is running in a LAX operating environment, the risk cubes that are copied have changed ownership and permissions.

Ownership was originally set by the user ID with Secure Shell (SSH) keys to the grid and a member of SAS General Servers. When the cubes are copied, the ownership becomes the SAS installation user ID. Permissions in the original directories were 775, but when copied they do not allow even group Read/Write. These changes occur because the upgrade uses the Ant CP, but should use Ant Move.

Attempting to open a cube in SAS High-Performance Risk after the upgrade results in the following error:

Error: An error occurred on the system, please contact the system administrator.

To work around this issue, manually change the ownership and permissions as needed after the upgrade.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS High-Performance Risk64-bit Enabled AIX3.23.49.4 TS1M19.4 TS1M2
64-bit Enabled Solaris3.23.49.4 TS1M19.4 TS1M2
Linux for x643.23.49.4 TS1M19.4 TS1M2
Solaris for x643.23.49.4 TS1M19.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.